Frequently asked questions

$599 for the first year including updates, then $149 a year for updates, plus hosting from $15 a month. One price for the business, whatever the team size.

No. Add as many team members and client portal users as you need.

Not a self-service one, because every customer gets a real private server. Book a demo and we show you the whole CRM on a live system.

The price is set in US dollars. Other currencies on this site are converted at the rate of 9 November 2026 and rounded; your invoice shows the currency and the exact amount.

Your CRM keeps working and we still apply security fixes; you just stop getting new versions until you renew.

On its own private server that we set up and run for you – not in a shared database with other customers.

No. RoseSpark CRM is only offered as a private server run by us, so you never deal with updates, backups or security patches.

It pays for your private server, its monitoring and its backups, and stays the same whatever your team size. Call transcription or more than about 30 users need the bigger server.

You do. Your Super Admin can export contacts, companies and deals as CSV at any time, and if you leave we hand over a full export.

Every night, encrypted, with an off-site copy, and a test restore every week.

It gives you the tools: email consent per contact, download or erase one person's data, retention rules, a public privacy-request form and recording-consent rules. How you use them is your responsibility as the data controller.

Yes – for nobody, for Admins and Super Admins, or for everyone. Client portal logins use a password.

Yes. Export CSV files and import them with on-screen column matching – up to 100,000 rows per file, and every import can be undone. We help with the first import as part of the setup.

Not an app-store app. The CRM works in the phone's browser, with a layout made for small screens.

No. Keep your website builder for pages and send the leads to the CRM with its lead forms.

Phone minutes, SMS and WhatsApp messages, the mailboxes you send from and your domain – the same as with any CRM.

By email – support is included while your updates are active.

We install them on your server for you, after a backup, while your updates are active.

Version 2 adds website tracking and attribution, then a retail and e-commerce module. See What's in v1 and v2 for the status of each part.